CANCELLATION POLICY
We understand that unexpected circumstances may arise, leading to the need to cancel or reschedule your participation in our Workshops. To ensure fairness and efficiency in managing these situations we have established the following cancellation policy.
Cancellation by Participant:
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If you need to cancel your Workshop registration, please notify us in writing via email as soon as possible.
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Cancellation requests received up to 48 hours before the Workshops start time and date will be eligible for a full refund of the Workshop fee.
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Cancellation requests received within 48 hours of the Workshop start time and date will be subject to a cancellation fee of 50% of the Workshop fee or the option to transfer your registration to another Workshop, subject to availability.
Rescheduling by Participant:
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If you wish to reschedule your participation in the Workshop to a different date, please notify us in writing via email at least 2 days before the original Workshop start date.
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Rescheduling requests are subject to availability and may incur an administrative fee of $50, which will be communicated to you upon request.
Cancellation or Rescheduling by The Creative Wild Child:
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In the unlikely event that we need to cancel or reschedule a Workshop due to unforeseen circumstances, we will make every effort to notify you as soon as possible.
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If a Workshop is cancelled, you will have the option to receive a full refund of the Workshop fee or transfer your registration to a future Workshop, whichever you prefer.
Please note that this policy applies to Workshops offered directly by The Creative Wild Child. For Workshops organised in collaboration with other partners or venues, their specific cancellation policies may apply.
We value your understanding and co-operation in adhering to this cancellation policy. By establishing these guidelines , we aim to maintain the highest level of service and ensure a fair and equitable experience for all participants. Should you have any questions or need assistance, please do not hesitate to contact us. We're always here to help!
Thank you for choosing The Creative Wild Child and we look forward to welcoming you to our Workshops!
